Security & Deposits

Thomas George are dedicated to making sure that your property is in the best possible hands when you choose to let through our agency.

Deposits and Bonds

When a residential tenancy is agreed through Thomas George, we take a bond from the tenant to cover any rent arrears or damage caused to the property. This sum is held by us throughout the tenancy.

Thomas George is a fidelity-bonded member of ARLA, the professional body which ensures that all landlords' monies and tenants' deposits are held in separate, fully protected client accounts.

Inventory Services

Prior to letting your apartment or house, a full survey of the contents and condition of your property will be carried out by one of our experienced property inspectors. The results of this survey will be recorded in a comprehensive Inventory and Schedule of condition, which is then used as a reference document at regular inspections and at the end of the tenancy. The presence of this document avoids any disputes which may occur during or following the letting period.

Thomas George can provide advice on what should be provided in a rented property as well as information about electrical and gas safety regulations. Further details are provided on our FAQ's page.

Inspections and Routine Visits

Every four months during a letting period, one of our experienced staff will conduct a routine visit of your Cardiff property. Following each visit, a written report will be produced and sent to you.

At the end of a tenancy, a rigorous inspection will be carried out and the contents checked against the inventory produced prior to the tenancy. At this stage, we will inform you of any loss or damage to the rented property or its contents and also advise you on any items which need replacing or repairing should you wish to re-let the house or apartment.