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Tenant Customer Service

Tenant Customer Service

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Customer Service

Thomas George are dedicated to providing an exceptional level of customer service to all our tenants. When you let a property in Cardiff through Thomas George, we want to ensure that your tenancy runs as smoothly as possible.

Our staff are available on our dedicated customer service line - 02920 346500. If you encounter a problem with your rental property at any time of the day or night, we will do our best to overcome it quickly. Thomas George has a team of professional tradespeople who can fix any problem from a broken key to a burst water pipe.

Thomas George manage each property as if it were our own and we will always ensure that your rented property is in the best condition throughout your tenancy.

Our experienced staff are also on hand to provide any advice you may need with any aspect of your tenancy. If you need to discuss the terms of your lease, problems with council tax or fire safety in your home, please call us.

If there are any issues you would like to notify us about, please visit the Contact Us page or call us on 02920 395 563.